A few weeks ago, a customer who had never owned a jade bangle bracelet was looking for a Burmese jadeite bangle to wear at her wedding. We spent days trying to help her determine her size, and choose the best jade bangle bracelet in her price range, a good green color but not too colorful so she would be comfortable wearing it all the time. She had also considered buying a jade bangle she could have her jewel cut in two pieces and add a hinge, and we discussed the Chinese belief that when a jade bangle is cut like that, all the good qi energy "falls out". She finally made her decision, and I was happy for her, and eager to hear how she liked it when she received it. So I was absolutely shocked when she told me she wanted to return it because it wasn't real jade. It seems that when she took it to her jeweler, he determined that since the price wasn't thousands of dollars, it couldn't be real. I personally double check all jadeite with a refraction test prior to listing them, so I know it was "real". And she had no evidence, jade testing, to prove it wasn't. But customers don't have to prove it's not real to get a refund, as is our policy, we refund as per our policies. Customers are always welcome to return an item they are not happy with.
I've been thinking about that experience a lot, when I was on vacation and more relaxed. I know the prices of jadeite bangle bracelets on Jade Heaven are lower than what you would pay even in China. And the "old mine" collection of jadeite bangle bracelets was purchased during the years 2000-2008, so it's rare to find that older quality. I often get emails from China and Hong Kong jade sellers chastising me for the low prices they are listed at.
Buying jade has been a passion for me since I discovered it on my first trip to China in 1999 to learn Chinese medicine. And the passion for buying it turned into a passion for selling it. I wanted to share some of the jade I had never seen for sale in the western world that is beautiful and has good energy. I loved buying it so much that I kept prices reasonable, and profit was not as important to me as helping people find their perfect jade.
The passion for jade is stronger than the disgusting work of keeping accounting records for business tax preparation. At least for another year.
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