Running a successful web business requires daily work. I work at least 50 hours per week. One of the important tasks is learning the internet search terms people are looking for.
I have been wondering about the search term I see every day that brings people to Ying Yu Jade and Jade Heaven: AAA+++ grade jade. My face screws up into a question mark: what the heck is that!!! Then last week a first time customer requested to return the jade bangle she had purchased for refund. She told me she found a jade bangle "just like it"
on ebay AND it is grade "AAA" jade and only $28.
I decided to take a look at the kind of jade that's selling on ebay. I buy my shipping supplies on ebay, and some other small things but from USA sellers only. A couple of years ago I saw a jade seller on ebay who had nice jade items, and I asked to purchase several of the jade necklaces she (he) sold. He gave me a price, I paid with paypal. Instead of jade necklaces, I received fake jade "objects". And paypal didn't "protect" me because I purchased outside of ebay.
So I searched for "AAA" grade jade on ebay. AAA grade jade doesn't really exist. Jade is graded A, B and C. But there sure is a lot of "AAA" grade jades on ebay. And it's cheap! So you can make your own assumptions about what it really is.
I have experienced disappointment, loss and frustration buying online, and I am committed to treating customers the way I want to be treated. Jade is such a special, sacred gem stone. In China, it used to be an honor to be a jade seller, a prestigious position. I am sad to see how this has changed, especially on ebay, the site where I started selling jade in the year 2000.
It has become more risky to sell online. When someone uses a stolen credit card to make a purchase, guess who pays the price? I lose my merchandise, the money is removed from my bank account, along with a hefty "chargeback" fee.